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Archive for April, 2013

CallScripter to Interactions 2013

April 23rd, 2013

CallScripter, an industry leading contact centre scripting software solutions provider, is proud to announce its participation to Interactions 2013; this is the second year Interactive Intelligence is holding this successful joint partner and customer conference which expects 1500 attendees. Interactions 2013 is a three-day, global event put together to inform delegates about most recent version releases, product upgrades and new services.

CallScripter is joining the event as an exhibitor and will be showcasing its latest contact centre scripting application on stand #128.

Kevin Ellis, Sales Director at CallScripter, says, “We are excited to be a part of Interactions 2013 as it is an excellent platform for industry professionals to network, listen, learn and share knowledge. Additionally, this event gives us the opportunity to demonstrate our contact centre scripting tool and show how agent scripting can increase productivity, enhance quality and ensure compliance while improving the experience for customers and agents alike.“

About CallScripter
CallScripter is the market leading contact centre scripting software solution internationally, designed to maximise contact centre productivity while improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe.

CallScripter is a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, the UK with regional partners worldwide.

For more information visit

About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact centre automation, unified communications, and business process automation software and services. The company’s unified IP business communications solutions, which can be deployed on-premises or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994  and has more than 5,000 customers worldwide.

For more information visit