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Archive for April, 2015

The History and Development of CallScripter

April 30th, 2015

CallScripter has been a leading contact centre software developer for over a decade, and we have grown considerably as part of the IPPLUS group. But where did it all begin? Here is a quick history of how CallScripter went from IPPlus’s ‘experiment’ to a successful global organisation.

In the beginning

…there was Ansaback. Established in 1998 as an outsourcing contact centre, part of IPPlus PLC (then known as County Contact Centres PLC). Over the last 15 years, this small contact centre has evolved into a highly regarded contact solutions service with a commendable client list.

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CallScripter At Avaya Dialler User Group In UK

April 23rd, 2015

CallScripter’s Roy Holmes will be attending the UK & Ireland Avaya Dialler User Group from 28th – 29th April. This year’s conference is being held in a delightful period house, Crewe Hall in the North of England.

CallScripter’s Senior Sales Executive, Roy, is a regular at the Avaya Dialler conferences. ‘I have exhibited at many of the Avaya Dialler Events and am pleased to be attending this conference in Crewe. These events offer a unique mix of exhibition time, informative discussion time and networking opportunities.

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