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Archive for August, 2016

We took a tour of St Elizabeth Hospice

August 11th, 2016

IPPlus Plc supports a local charity throughout the year by raising money through various activities such as dress down days, raffles and staff nights out. For the last two years, we have supported St Elizabeth Hospice, and we are pleased to announce that we will be continuing to support them throughout the next year.

As we have become more involved with the Ipswich Hospice Partnership Fundraiser, Brian Taylor, offered us a tour of the facilities. Mary Goldsmith and Kym Hynes of the Charity team and I headed over yesterday to meet Brian.

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Focus On…Chris Brown

August 8th, 2016

Name: Chris Brown

Aka: CSS Brown, SDB (Senior Developer Brown)

Job Title: Senior Developer – UI Specialist

In the beginning: I was born at a very young age in Aylesbury, Bucks, went to University in Norwich and got my first post-University job there as a Reporting Software Development Engineer before joining CallScripter as a Developer. Working solely within the development team for four years, I have progressed from

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CallScripter Attends Interactions APAC 2016

August 2nd, 2016

CallScripter is delighted to announce that they are once again heading down under for Interactive Intelligence’s Interactions APAC conference.

This year’s conference agenda focusses on digital disruption, an area that CallScripter is continually monitoring as they develop the application. Having an in-house contact centre affords Development Director, Andy Hemingway, unparalleled insight into how digital contact centres need to position themselves in this ever changing climate. “How organisations manage their customer interactions is changing with emerging new engagement platforms. What stays the same is the high level of service expected from customers. By constantly analysing the CallScripter application and keeping up to date with disruptive technologies, we can meet both of these demands.”

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