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Archive for March, 2017

Focus on…Elliott Drewell

March 3rd, 2017

Name: Elliott

Aka: El, Els, Smells

Job title: Helpdesk Support Analyst

Time in the company: 2.5 yrs

Where did you start: Call Centre Agent

Route of progression: Call Center, Team Leader, Helpdesk Support Analyst

What does your job entail day to day? Assisting customers with issues with the product, completing internal infrastructure/software/administrative tasks.

What is your favourite part of the job? I feel like I learn a lot of new things every day, and I love the feeling you get when you get your head round something challenging.

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