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Posts Tagged ‘CCExpo’

Another Successful CCExpo!

November 13th, 2015

Last month CallScripter attended the Customer Contact Exposition in London’s Olympia. Once again, it was a heavily attended conference. Some of the main highlights this year were Matthew Dixon’s session on enhancing the customer experience in the Leadership Arena, Peter Tilbury and Parham Saebi’s presentation on Building and Sustaining Effective Partnerships and Interactive Intelligence’s IKEA case study. And of course, we can’t forget The Call Centre’s Nev Wilshire with his active session in the Leadership Arena!

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CallScripter Attends CCExpo 2014

September 10th, 2014

CallScripter is once again heading to London’s Olympia for the Customer Contact Exposition from 1st-2nd October; this is two extremely busy days with a high volume of non-stop traffic. As one of the biggest events in the CallScripter calendar, it has been all hands on deck to ensure a smooth show.

In addition to the Sales Team, who will be demonstrating the functions and capabilities of our Unified Agent Desktop, CallScripter is also bringing along representatives from the Technical Development team, Professional Services and Partner Relations so that all your questions can be answered comprehensively. We want you to feel confident in our product, so we are covering all bases!

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Another Busy Call Centre Expo for CallScripter

October 29th, 2013

CallScripter, a market leader in agent guidance and call scripting technology showcased its cutting-edge agent scripting technology at the Call Centre and Customer Management Expo on the 2nd and 3rd October. As per previous years, the exhibition was once again packed with the latest contact centre management trends and insights, innovative developments in technology and networking opportunities.

Galina Solopova, Marketing Communications Manager at CallScripter, says, “An excellent event as always. The show was well managed and organised allowing us to showcase our contact centre scripting application to current customers and build new customer relationships. We were pleasantly surprised by the quality of the attendees and discussions that we had during the demo sessions. ”

Additional resources

About CallScripter
CallScripter is the market leading contact centre scripting software solution internationally, designed to maximise contact centre productivity while improving agent and business efficiency. With over a decade of experience, CallScripter is dedicated to providing unrivalled best of breed solutions to modern contact centres around the globe.

CallScripter is a division of IPPlus plc, the AIM listed business services organisation, whose interests include software and outsourced contact centres. The CallScripter headquarters are based in Ipswich, the UK with regional partners worldwide.

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